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Software that actually ships.

Senior engineers who plug into your business, write real code, and hand all of it over. Custom applications, AI automation, and managed technology, with a written progress update every 48 hours.

48h
Updates every 48 hours
100%
You own everything
0
No junior engineers
7d
Cancel with a note
HealthcareFinancial servicesRetail & eCommerceBPO & contact centresLogisticsPublic sectorSaaS platformsManufacturingHealthcareFinancial servicesRetail & eCommerceBPO & contact centresLogisticsPublic sectorSaaS platformsManufacturing
How we operate

The rules are in the contract, not the pitch deck.

Most agencies sell you seats and hope you stop counting. We sell outcomes with a paper trail. Six commitments, all of them enforceable.

Senior people on the tools

Every request is scoped, built, and reviewed by senior engineers. No junior teams staffed against your account, no quiet handoff to an unnamed vendor. Principals oversee the work personally.

Cadence over ceremony

A written status every 48 hours on every active request. A weekly strategy call for full-build clients. Fewer meetings, more progress you can forward to your board.

Your code, your keys

Source, docs, credentials, and infrastructure land in your accounts as we build. Nothing runs only through us. Take it all in-house whenever you want.

Contracts you can read

Plain language. No lock-in. Pause or cancel with a note. Seven-day risk-free trial. The parts that matter live in section three, not buried in an appendix.

Security by default

Encryption in transit and at rest, least-privilege access, secure credential handling, and strictly isolated environments. Hosting runs SOC 2 Type II compliant.

Confidentiality, always on

Your data is never sold, never shared, and never used to train AI models without your written consent. That holds during the engagement and after it ends.

What we build

Plugged into the stack you already run.

The technology varies by engagement. The output does not: something measurable, something you own, delivered on a cadence you can plan around.

Custom applicationsLLM & agent integrationWorkflow automationETL & business intelligencePredictive modelingSystem integrationsSecurity integrationMDM & IoTVoice & UCaaSSD-WAN & connectivity
Services & pricing

Five tiers. Priced before we start.

No discovery-call pricing games. Every tier runs the same rules: unlimited revisions until it meets the requirement, pause or cancel with a note, and full ownership of everything we build.

Tier 01

Essentials Assessment

$0Risk-free consultation

The starting point for every engagement. Before we recommend a tier or a build plan, we run a structured discovery session to understand your backlog, your workflow pain, and what you actually want built.

  • Needs analysis

    Structured discovery mapping your development backlog, workflow bottlenecks, automation goals, and the existing systems that need to talk to each other.

  • Written recommendation

    A documented summary covering our recommended approach, suggested tier, technical scope, and a prioritised list of first build requests.

  • Unbiased guidance

    Honest advice on what is worth building, what to automate versus custom-develop, and realistic timelines. No pressure to buy the bigger tier.

  • No commitment

    You leave with an actionable roadmap whether you engage us or not. That is the entire offer.

Tier 02

Managed Technology Sprint

$4,400per month

For teams ready to move from strategy to execution. Built for a clear technology backlog that needs expert capacity working through it systematically, one initiative at a time.

  • Unlimited requests, one active

    Submit as many automation, integration, and technology requests as you need. We work the queue one active request at a time so quality holds.

  • 48-hour progress updates

    Every active project receives a written status update at least every 48 hours.

  • Workflow automation

    Data entry automation, approval routing, multi-system triggers, and scheduled reporting. The repetitive work stops being manual.

  • System integrations

    Connections between the platforms you already run: CRM, ERP, ticketing, communications, cloud storage. Data flows without a human in the middle.

  • Internal tools and dashboards

    Operational portals, management dashboards, reporting interfaces, and productivity apps designed around your real workflows.

  • AI-powered enhancements

    Intelligent document processing, smart routing, anomaly detection, and automated decision support layered into existing workflows.

  • Networking and connectivity

    Evaluation and sourcing of SD-WAN, fiber, broadband redundancy, and carrier negotiations.

  • Full code and asset ownership

    Everything we build belongs to you, with documentation. No proprietary dependencies.

Tier 03Most chosen

Full Technology Build

$6,400per month

For organisations that need deeper and faster transformation. Two concurrent workstreams, senior leadership in the room every week, and full-stack development capability. Everything in the Sprint tier, plus the below.

  • Two concurrent workstreams

    Double the throughput. Run a network modernisation alongside an AI automation build without either one slipping.

  • Full custom application development

    End-to-end builds of web applications, client portals, internal platforms, APIs, and data applications. Design, architecture, development, testing, deployment.

  • AI and conversational AI

    LLM integrations, intelligent chatbots, customer-facing agents, and internal knowledge assistants. Prompt engineering, fine-tuning guidance, and guardrails included.

  • Data pipelines and BI

    Automated ETL pulling from multiple sources into your analytics environment, with real-time dashboards on top.

  • Predictive modeling

    Machine learning applied to your business data for demand forecasting, churn prediction, risk scoring, and operational optimisation.

  • Cyber security integration

    Endpoint protection, SIEM integration, zero-trust access controls, multi-factor authentication, and compliance-aligned configuration.

  • Managed mobility and IoT

    MDM policy design, fleet tracking, IoT sensor integration, and connected device orchestration.

  • Weekly strategy call

    A 60-minute session each week with our senior principals: active work review, priority alignment, and sprint planning.

  • Voice and unified comms

    Sourcing and implementation of VoIP, unified communications, contact centre, and collaboration platforms.

  • Priority queue placement

    Full Build clients hold elevated priority across every active workstream.

Tier 04

Hosting & Infrastructure

$500per month

Managed hosting for the applications, data, and automation we build. Add it to any tier or run it on its own. Your systems stay protected, performant, and compliant around the clock.

  • SOC 2 Type II environment

    Hosted in infrastructure meeting rigorous standards for security, availability, processing integrity, confidentiality, and privacy.

  • Ongoing maintenance

    Continuous monitoring and management: routine updates, dependency upgrades, configuration changes, and performance tuning.

  • Patching and vulnerability management

    Proactive patching with regular vulnerability scans. Critical patches applied inside defined SLA windows.

  • 24/7 uptime monitoring

    Automated monitoring around the clock. Alerts fire immediately on degradation or outage.

  • Backups and disaster recovery

    Scheduled encrypted backups with tested restore procedures, so data survives deletion, corruption, or infrastructure failure.

  • Encryption in transit and at rest

    AES-256 at rest, TLS 1.2 or better in transit, across the whole hosted environment.

  • Priority incident response

    Critical incidents acknowledged within one hour, with resolution work starting immediately.

  • Security incident notification

    Any incident affecting your environment comes with a prompt notification, a full report, and remediation steps.

Tier 05

Single Project Engagement

Customfixed scope and timeline

For a clearly defined, one-time initiative that does not need an ongoing subscription. Scope, deliverables, timeline, and price are agreed before any work starts.

  • Defined scope of work

    A detailed SOW specifying every deliverable, acceptance criterion, milestone, and exclusion. Both parties sign before the first hour is billed.

  • Fixed project price

    Locked at agreement. No scope creep charges, no hourly overruns. Changes require a written change order you approve.

  • Milestone-based billing

    Invoices are issued only on milestone completion and your acceptance. You pay for proven progress, not promises.

  • Dedicated project lead

    A named principal owns the engagement end to end: scheduling, communication, quality control, stakeholder coordination.

  • Ownership on delivery

    All code, documentation, credentials, and assets transfer on final delivery and payment. Nothing depends on us afterwards.

  • SOW as binding exhibit

    The agreed statement of work is formally attached to and incorporated into your agreement.

The engagement

A rhythm you can plan around.

Discovery costs nothing. After that the same predictable cadence runs every engagement, whether you are on a monthly tier or a fixed-scope project.

  1. Step 01

    Discover

    A structured session to map the backlog, the bottlenecks, and the goal. You get a written recommendation with tier, scope, and honest timelines. This part costs nothing.

  2. Step 02

    Scope

    We size the first initiatives and agree acceptance criteria. The queue is yours to control and you can re-prioritise at any time with a note.

  3. Step 03

    Build

    Senior engineers do the work. A written progress update lands every 48 hours, and revisions are unlimited until each deliverable matches the requirement.

  4. Step 04

    Own

    Code, docs, credentials, and infrastructure are yours from delivery. Keep us to operate it or take it fully in-house. It works either way.

Selected work

Outcomes we actually shipped.

All case studies
Mid-market BPOFull Technology Build

Automated dashboards and integrated systems that grew revenue 45% with no new headcount.

Client operations ran across four disconnected tools with manual reconciliation every Monday. In eight weeks we built a unified operational dashboard, connected their CRM to their delivery platform, and automated the reporting an analyst had been compiling by hand.

+45%
Revenue against prior quarter
0
Headcount added
6
Systems integrated
Custom softwareData & BIAutomation
Regional retail chainAutomation + AI

AI-assisted expense management recovered 30% of monthly telecom spend.

Legacy telecom lines nobody could account for, invoices paid without validation. We built invoice parsing, contract cross-reference, unused-line detection, and vendor renegotiation prep. The first billing cycle after cutover surfaced enough duplicate charges and stale contracts to cut the bill by nearly a third.

-30%
Monthly telecom spend
17%
Typical peer overpayment
1
Billing cycle to first savings
AI & agentsAutomation
The first week produced more working software than the previous quarter of internal effort. And they handed us the code.

Owner

Soniq CX, Justin Jones

Start with a conversation

The assessment is free. Even if you never hire us.

A structured discovery session, an honest scope, and a written recommendation you can act on. That is the whole ask.